FAQ
Frequently Asked Questions
What are your hours of operation?
Where are you located?
Where should I park?
Parking on the peninsula is available on the street, at the pier parking lot and valet parking. Any of these options provide easy access to the ferry entrance.
We strongly recommend this option for the best experience as the peninsula parking and ferry combination is often faster and more convenient than trying to park on Balboa Island.
Please arrive at least 45–60 minutes prior to your departure to allow for parking and ferry travel time.
Parking Lot
Balboa Pier Parking Lot
1 Palm St
Newport Beach, CA 92661
(949) 644-3309
Valet Parking
Newport Landing Valet
309 Palm St
Newport Beach, CA 92661
(949) 675-0551
How many passengers will the boat accommodate?
Can I bring food or drinks?
Can I decorate the boat?
Do you have restrooms?
What is the cancellation policy?
Cancellation requests greater than 5 days prior to the confirmed reservation will be issued a refund back to the original form of payment.
Cancellations within 24 hours of the confirmed reservation are considered a no-show and no refund or credit voucher for future rental are issued.
Cancellations by Marcwest.us, LLC due to inclement weather or any operational unforeseen circumstances will be issued a full refund to the original form of payment.
Do you provide life jackets?
Are dogs allowed?
What is a Tritoon?

